Returns Policy


 

Returns Q&A

WHAT can be returned?

We do not accept returns for a change of mind, returns will only be accepted when an item is faulty or does not perform as it should.


WHEN do items need to be returned by?


The standard warranty for all goods is 24 months. Air fittings have a lifetime warranty.


WHERE do items need to be returned to?

Goods should be returned to us at:

ToolMech
6/57 Weir Road
Malaga WA 6090
Australia

 

HOW do customers return items?

All returns must have an RA (return authorisation) number attached and clearly marked on the outside of the packaging.
Please open a claim in our resolution center to receive an RA. More details relating to your specific situation will be given in the resolution center.